Shipping methods & charges

When will my package be shipped?

Thank you for your order! It usually takes 1 to 2 days to prepare and ship your order. During the weekend our employees get a rest and no orders are packed.

How long is my package on the way?

Unfortunately, there is no way (yet) to teleport the package to you immediately. That is why we still do it the old fashioned way with hard-working couriers. They will deliver the package to you as soon as possible. Delivery times vary depending on the destination (see table).

Can I track my package?

Nobody likes to stay in the dark. That is why we will send you a track & trace via e-mail as soon as your order is processed. Your link will become active within 24 hours so that you can follow everything from start to finish. Tip: add the email address to your contact list to make sure you receive all updates.

Where can I have my package delivered?

We can deliver your package to your home or office in Belgium and the Netherlands. If you are rarely at home, you can of course provide the address of your neighbor or mother-in-law. In Belgium you can also opt for a Bpost Cube parcel machine or a Bpost collection point. Choose what is easiest for you.

Can I have my order sent abroad?

As a Belgian company we naturally deliver in Belgium, but it is also possible to send your package to the Netherlands, Luxembourg, France, Germany or Austria.